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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up menu will show up. It includes thorough information about all the actions that you can carry out on the page in question. Each popup opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge range of how-to videos demonstrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you searching for, examine our extensive Frequently Asked Questions section, which covers questions asked by real individuals and offers practical solutions. We periodically update our Frequently Asked Questions database with new articles in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, we have a fantastic team of tech support engineers available 24/7/365 and ready to help you with any problem. Each trouble ticket you send will be replied to within 60 minutes (the average support ticket response time is just 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 190816

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com